El Paso, Texas
Medication Management in El Paso
El Paso sits hundreds of desert miles from the next major metro, with a fraction of the psychiatrists its 700,000 people need and a waitlist that treats the Borderland as an afterthought. Soldiers, medical workers, and families all queue for the same short list of local providers. Medication that affects your brain should be managed, not merely refilled. shrinkMD brings board certified medication management to El Paso by video, with appointments as soon as availability allows and progress tracked at every visit.
Medically reviewed by Shariq Refai, MD, MBA, FAPA, board certified psychiatrist · Published June 7, 2026 · Last reviewed July 7, 2026 · Editorial policy
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Why shrinkMD
Made to fit life in El Paso
From the Westside to Horizon City to the Fort Bliss area, visits happen by video from home or a parked car, with veterans mental health as a core specialty and bilingual-city realities respected.
We bill no insurance including TRICARE, but fees are flat and published, superbills are provided, and evaluations happen within days rather than months.
What's included
From handoff to dialed in
Many patients arrive mid treatment, a prescriber retired, moved, or simply stopped paying attention. After an evaluation and records review we can usually continue your non controlled medications without missing a refill, then begin actually optimizing: one change at a time, tracked with validated scores until the numbers and your life agree.
Visits run 15 to 30 minutes by video on a cadence your treatment sets, every two to four weeks while tuning, stretching to quarterly once stable. Side effects, interactions, and the question of whether you still need each medication all stay on the table at every visit. Labs are coordinated locally when needed, and nothing here ever touches an insurance database.
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Care and next steps in El Paso
Frequently asked questions
Good questions, clear answers
Is telepsychiatry reliable this far from other Texas cities?
It is exactly where it matters most: your clinician is licensed in Texas and the distance to Dallas becomes irrelevant.
Do you serve both sides of the metro?
Everywhere in Texas, including Horizon City, Socorro, Canutillo, and Anthony, identically by secure video.
Can you take over prescriptions from my previous provider?
Usually yes, for non controlled medications, after an evaluation and records review. Switching shouldn't mean starting over or missing a refill.
Do you prescribe stimulants or benzodiazepines?
No, anywhere. We're upfront about it before you book, and skilled with the non controlled options the evidence supports.
How do labs work with a telehealth practice?
We coordinate orders through your local clinic or lab, lithium levels, metabolic panels, thyroid checks, and review results together. Telehealth changes the visit, not the monitoring standard.
About El Paso
With about 680,000 people, El Paso is a community we're glad to serve. It's a West Texas border city on the Rio Grande across from Ciudad Juarez, Mexico. We care for working families, a large Hispanic community, and military families connected to Fort Bliss.
Serving El Paso
Across El Paso, from San Jacinto Plaza, Franklin Mountains State Park, and Scenic Drive, residents can meet a board-certified psychiatrist by secure video with shrinkMD. El Paso is a West Texas border city at the foot of the Franklin Mountains, so virtual care means no drive and no waiting room, just steady follow-up with one clinician.
What it costs
Transparent, published pricing
Our self-pay prices are the same in every state where we practice. No insurance billing, and no surprise statement later.
| Service | Self-pay price | What's included |
|---|---|---|
| Initial evaluation | From $295 | A full 50 to 60 minute evaluation, diagnosis, and written plan. |
| Follow-up visits | $110 to $215 | Per visit, depending on length and complexity. Member rates are lower. |
| Membership (optional) | $49 per month | Priority scheduling, member rates, and the Unstuck and QuitScrolling apps. First month free. |
Your care team
Who you will see
Your care is delivered by shrinkMD clinicians, and you keep the same one over time. You meet by secure video with a clinician licensed in your state.
- Shariq Refai, MD, MBA, FAPA, founder and board certified psychiatrist (ABPN), dual board certified in psychiatry and in sports and performance psychiatry.
- Matthew George, PMHNP-BC, ANP-BC, dual board certified psychiatric nurse practitioner with more than two decades of clinical experience.
Helpful guides to read next
- psychiatric medications, explained
- questions to ask your prescriber
- how long antidepressants take to work
More from a trusted source: Mental health medications - MedlinePlus.
Nearby areas
Medication Management in nearby Texas cities
Your next step in The Shrink Network
You are here: shrinkMD, the clinical care layer of The Shrink Network.
Each site in the network has one job. No matter where you enter, we help you find the next step that makes sense.
Get clinical care with shrinkMD
Want to understand more first?
Start medication management in El Paso
Call 1-877-747-4656 now, appointments are available as soon as availability allows for El Paso residents, by secure video from home.
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