Jacksonville, Florida
Medication Management in Jacksonville
Plenty of people in Jacksonville are taking a psychiatric medication nobody is really managing: the prescriber retired, the clinic only has openings at 2 p.m. on Tuesdays across town, or refills renew on autopilot while sleep and mood quietly slide. Medication deserves better stewardship than that. shrinkMD provides board certified medication management by secure video across the entire Jacksonville metro, with real follow up, measured results, and appointments that fit around shifts, deployments of family members, and the realities of a city this spread out.
Medically reviewed by Shariq Refai, MD, MBA, FAPA, board certified psychiatrist · Published June 7, 2026 · Last reviewed July 7, 2026 · Editorial policy
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Why shrinkMD
Stewardship that fits the First Coast
From Riverside to Nocatee, follow ups run 15 to 30 minutes by video, scheduled around hospital rotations, port shifts, and school pickups. Military spouses and veterans appreciate that nothing here touches TRICARE or command systems: we bill no insurance, period.
Prescriptions go electronically to any Jacksonville pharmacy the same day, and with your permission we keep your primary care clinician at Baptist, UF Health, Mayo, or anywhere else in the loop, so your psychiatric care and your medical care behave like one plan instead of two strangers.
What's included
How medication management works here
First we map what you take and what you've tried, every past medication with dose, duration, and response, because repeating a failed trial wastes months. Then changes happen deliberately: one variable at a time, measured at each visit with validated symptom scales rather than guesswork.
Expect visits every two to four weeks while adjusting and every one to three months once you're stable. Side effects get straight talk: which fade within two weeks, which warrant a message, and which mean call now. We taper thoughtfully when a medication has done its job, we never stop things abruptly, and we don't prescribe controlled substances, which we tell you before you ever book. When labs are needed, we coordinate through your local doctor or lab on your side of town.
Keep exploring
Care and next steps in Jacksonville
Frequently asked questions
Good questions, clear answers
Can you continue what my previous Jacksonville prescriber started?
Usually yes for non controlled medications, after an evaluation and records review. Continuity matters more than starting over.
Do I have to drive anywhere for appointments?
No. Every visit is secure video, which in a city the size of Jacksonville is the difference between keeping appointments and skipping them.
Do you prescribe stimulants or benzodiazepines?
No, anywhere. We're honest about that up front and effective with the non controlled alternatives that the evidence supports.
How do labs work if my medication needs monitoring?
We coordinate orders through your primary care office or a lab near you, from the Southside to Orange Park, then review results together.
Can my spouse join a visit while my service member is deployed?
If you're the patient, anyone you want can join part of your visit. Deployment seasons are exactly when extra support belongs in the room.
About Jacksonville
Jacksonville is home to more than 1 million residents. It's the most populous city in Florida and a major Northeast Florida medical hub home to Mayo Clinic's Florida campus. Our patients here range across working families, commuters, military families, and hospital staff.
Serving Jacksonville
Care should reach every corner of Jacksonville. As a large city on the St. Johns River in Northeast Florida, Jacksonville stretches from Avondale, San Marco, and the Jacksonville Beaches, and shrinkMD brings board-certified telepsychiatry to all of it by secure video, with the same psychiatrist over time.
What it costs
Transparent, published pricing
Our self-pay prices are the same in every state where we practice. No insurance billing, and no surprise statement later.
| Service | Self-pay price | What's included |
|---|---|---|
| Initial evaluation | From $295 | A full 50 to 60 minute evaluation, diagnosis, and written plan. |
| Follow-up visits | $110 to $215 | Per visit, depending on length and complexity. Member rates are lower. |
| Membership (optional) | $49 per month | Priority scheduling, member rates, and the Unstuck and QuitScrolling apps. First month free. |
Your care team
Who you will see
Your care is delivered by shrinkMD clinicians, and you keep the same one over time. You meet by secure video with a clinician licensed in your state.
- Shariq Refai, MD, MBA, FAPA, founder and board certified psychiatrist (ABPN), dual board certified in psychiatry and in sports and performance psychiatry.
- Matthew George, PMHNP-BC, ANP-BC, dual board certified psychiatric nurse practitioner with more than two decades of clinical experience.
Learn more
- psychiatric medications, explained
- medication vs therapy vs lifestyle
- questions to ask your prescriber
More from a trusted source: Mental health medications - MedlinePlus.
Nearby areas
Medication Management in nearby Florida cities
Your next step in The Shrink Network
You are here: shrinkMD, the clinical care layer of The Shrink Network.
Each site in the network has one job. No matter where you enter, we help you find the next step that makes sense.
Get clinical care with shrinkMD
Want to understand more first?
Start medication management in Jacksonville
Call 1-877-747-4656 now, appointments are available as soon as availability allows for Jacksonville residents, by secure video from home.
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